Section 1235 of the William F. Goodling Even Start Family Literacy Programs Statute and Chapters 5 - 6 of the Guidance for the William F. Goodling Even Start Family Literacy Programs address the staffing required by federal legislation. New York State calls for additional credentials and experience in the staff paid for with Even Start Family Literacy funds. 

Programs must hire staff who not only meet federal and state stipulations, but who also "connect" with the targeted population of low-income families and support the mission of the Even Start Family Literacy program. In particular, programs should hire staff who understand the languages and culture of the participating families.

Oftentimes, staff members are hired by different partner agencies. It is important, therefore, that policy and procedures concerning roles and responsibilities of all staff are formally noted and understood by all involved. While coordinators may not necessarily provide formal staff supervision, they are responsible for interacting with their staff in a fair, consistent, and timely manner so as to encourage positive staff morale and retention.

(Revised March 2006)